Made locally, delivered nationwide. ❤️
We deliver across South Africa. All available delivery options and charges are displayed at checkout before you complete your purchase.
In-stock orders
Delivery usually takes 3–5 working days after payment has been confirmed. Working days exclude weekends and South African public holidays.
Pre-orders
Our jumpers are made locally in small batches, with love and care.
For pre-orders, please allow up to 10 working days for production, followed by approximately 3–5 working days for delivery.
If your order contains both in-stock and pre-order items, we'll ship them separately as soon as each is ready, so you won't have to wait for your entire order to be available.
Shipping charges
Standard nationwide shipping costs R100.
Orders over R1,500 qualify for free shipping, calculated after any discounts have been applied.
Tracking and delivery delays
Once your order has been dispatched, we'll email you tracking information so you can follow your parcel's journey.
Delivery times are estimates and may vary depending on your location, courier operations or unforeseen circumstances.
If we anticipate a significant delay, we'll contact you as soon as possible with an update. Your rights under applicable South African consumer protection legislation remain unaffected.
Delivery details
Please double-check your delivery address and contact information before placing your order.
If you notice an error, email howzit@hausofmaus.co.za as soon as possible, and we'll do our best to correct it before dispatch.
Missing or damaged parcels
If your parcel is missing, arrives damaged or hasn't been delivered as expected, please contact us at howzit@hausofmaus.co.za with your order number.
We'll work with our delivery partner to investigate and resolve the issue, including arranging a replacement or refund where required by law.
Thank you for your patience and for supporting our small, locally made brand. Every order means the world to us. ❤️